Management Coaching

Developing Management Capability

Improve Team Performance and Alignment...critical coaching programme for all managers

"The fundamentals task of management has not changed in thousands of years.  It is and always has been a matter of concentrating and channeling organisational energy and resources along productive and safety lines, and it taxes and vexes the best and brightest managers." - George K Sawirs (1999)

A Results-Driven Approach

After over 30 years of research and working with leaders in hundreds of organisations, 3CM has teamed up with Integro Leadership Institute to distill the complex role of management down to six basic skills:

  1. Understanding Management Styles...by identifying your management priorities, preferences  as in what you enjoy about managing versus what drains your energy
  2. Manging Your Day...your time management, along with decision making and problem solving skills
  3. Directing and Delegating Style...your strengths and challenges to other styles
  4. Developing Others... the advantages and disadvantages of your approach by using feedback, coaching and listening through 'Crucial Conversations' and 'Crucial Accountability' skills
  5. Motivation and Reading People...by recognising the importance of the environment you create and applying interpersonal 'Flexibility and Trust'  building skills as well as understanding why Employee Passion matters
  6. Working with your Manager...how your manager sees you, by identifying their priorities and preferences, by advocating and getting buy-in, and dealing with conflict.

It's all about increasing confidence and competence...

What most management programs attempt to do is teach these management skills in one session, whether that be a keynote speech of 90 minutes or a five day intensive management course.  The reality is each of these management skills needs to be applied before they are really learned.  We provide participants with practical tips, techniques and solutions needed for success without incurring too many hard knocks that come with trial and error; which ultimately impacts on confidence and competence.

The uniqueness of our approach is to focus on developing one management skill at a time and requiring managers to apply that skill in the workplace.

That's why the focus of 3CM Management Coaching is on developing management capability with the people who run the business through increasing their personal mastery.

The 3CM Approach...its a process not an event

Following the proven and highly effective 3CM process we will assist you to get your people on track, through:

The What The How

Phase 1: Assessment [Diagnostics]

 Comprehensive Needs Analysis
  • 3CM employs an evidence-based approach using a leading edge 'Management Profile', a self-assessment tool that provide penetrating and useful insights into current strengths and weaknesses, taking into account specific organisational values and culture.
  • Identify core barriers to achieving predicted performance through an in-depth conversation about your past, events and circumstances that shape your current worldview.

Phase 2: Consulting

 Action
  • Integrated action planning software to drive best practice, accountabilty and sustainability.
  • A full session is devoted to the final determination and alignment on clear KPI's and measurements for qualifying progress.
  • Where appropriate, a session is conducted with your sponsor to obtain input and achieve alignment on clear around the agreed KPI's.
  • Consult back to your management team with our recommendations as to what needs to be done and a Workplace Development Project Plan (At this stage you can decide if you wish to proceed with 3CM or ‘fix it yourself’).

Phase 3: Training

 High Performance Learning
  • Facilitation of training workshops directly tailored and aligned to your business, market and what your people need to be doing better or differently. (These workshops are NOT off the shelf, by the book, generic training ‘courses’).
  • Training can also be based on appropriate nationally recognised units of competence.
  • Selections of PD options are workshops/online or self-paced modules directly aligned to your business unit and your candidate need to develop their skills.

Phase 4: Coaching

 High Performance Coaching
  • On the Job follow up and coaching is critical to ensure that training content is implemented and reinforced in the field and not left in the ‘classroom’.
  • Our standard coaching programme takes 6 to 12 months to complete, depending on the number and frequency of sessions. However, we can arrange for shorter-term assignments to suit specific requirements.
  • The frequency of sessions is determined in consultation with the client but is preferably no longer than a month apart, and usually 2 to 3 weeks apart.
  • During each session leaders are responsible and accountable for their 'Managers Journal' that outlines their individual and team action steps and provides the opportunity for them to document progress made for debriefing in their one-on-one coaching sessions.
  • The Coaching phase cements the transition from ‘theoretical’ to ‘practical’ application of the newly acquired behaviours, knowledge and skills, and importantly secures your ROI.

Phase 5: Assessment [Summative]

 Measure the Results
  • Where appropriate, regular sponsor meetings are held to report on progress during and after the process.
  • Re-assess your Managers level of capability, inspiration and engagement improvement through a selection of either face-to-face interview; on the job observation or demonstration; psychometric testing; third party validation; competency based assessment; workplace project.
  • KPI's are revised in each coaching session, and the opportunity for the candidate to rate their own performance improvement and generate new actions to forward the progress.

Contact Us

For more information about how 3CM’s Management Coaching will help you with THE BIG SHIFT, please contact 3CM today on 08 9433 3033 or by email to discuss how we can help you or the people you depend on.