Managers First 100 Days

MANAGERS FIRST 100 DAYS - for the newly appointed Managers at every level

This programme is for newly appointed managers and supervisors who have on-the-job know how but may lack experience in leading, coaching and motivating their new team. 3CM's 'Managers First 100 Days" programme will fast-track participants understanding and ability to lead, direct and manage, becoming a valuable asset to the organisation.

It happens in many businesses across the world and may sound familiar; newly promoted supervisors and managers are expected to “sink or swim” to validate their appointment.

They will have a wealth of knowledge in their area of expertise, but may grapple to extract high performance from a relatively unknown or too familiar, and sometimes hostile, team. Some are being asked to make the switch from 'team member' to 'team manager' which is a monumental change often overlooked.

This results in many new managers feeling out of their depth and may be reduced to resorting to exerting their authority as the only way to make their team achieve objectives. It does not have to be this way.

In order to create momentum during the critical first 100 days following the appointment, we recommend new supervisors to participate on our specialised supervisor course. The course is equally as valuable for supervisors who may have been in the role for a while but have not had an opportunity to build their management or supervisory level skills.

Learning Outcomes

Gain confidence capability as a manager
Build credibility by securing early wins
Achieve strategic, operational, systems & skills alignment with the team
Motivate and renew the inherited team
Delegate low level tasks and improve time management and effectiveness
Become a coach to develop rather than just administer people's performance
How to have those tough 'Crucial Conversations' with team members about performance
How to hold ongoing performance reviews as well as annual reviews
How to set goals, forecast, plan activity, and manage team members' time more effectively
How to coach, motivate, monitor, reward and reprimand older or more experienced people
How to recruit and retain the right people
Ultimately how to transition from 'doer' to ‘manager’

The 3CM Process

Following the proven and highly effective 3CM process we will assist you to get your people on track, through:

The What	The How
Phase 1: Assessment [Diagnostic]	Comprehensive Needs Analysis 3CM employs an evidence-based approach using leading edge assessment tools that provide penetrating and useful insights into current stregths and weaknesses, taking into account specific organisational values and culture. Identify core barriers to achieving predicted performance through an in-depth conversation about your past, events and circumstances that shape your current worldview. 360 degree profiling before and after the completion of our programme is highly recommended (however, its optional).
Phase 2: Consulting	Action Integrated action planning software to drive best practice, accounabilty and sustaininbility. A full session is devoted to the final determination and alignment on clear KPI's and measurements for qualifying progress. Where appropriate, a session is conducted with your sponsor to obtain input and achieve alignment on clear around the agreed KPI's. Consult back to your management team with our recommendations as to what needs to be done and a Workplace Development Project Plan (At this stage you can decide if you wish to proceed with 3CM or ‘fix it yourself’).
Phase 3: Training	High Performance Learning Facilitation of training workshops directly tailored and aligned to your business, market and what your people need to be doing better or differently. (These workshops are NOT off the shelf, by the book, generic training ‘courses’). Training can also be based on appropriate nationally recognised units of competence (refer to above units). Selection of PD options are workshops/online or self-paced modules directly aligned to your business unit and your candidate need to develop their skills.
Phase 4: Coaching	High Performance Coaching On the Job follow up and coaching is critical to ensure that training content is implemented and reinforced in the field and not left in the ‘classroom’. Our standard coaching programme takes 6 to 12 months to complete, depending on the number and frequency of sessions. However, we can arrange for shorter term assignments to suit specific requirements. The frequency of sessions is determined in consultation with the client but is preferably no longer than a month apart, and usually 2 to 3 weeks apart. The Coaching phase cements the transition from ‘theoretical’ to ‘practical’ application of the newly acquired behaviours, knowledge and skills, and importantly secures your ROI.
Phase 5: Assessment [Summative]	Measure the Results Where appropriate, regular sponsor meetings are held to report on progress during and after the process. Re-assess your Managers level of capability, *inspiration* and engagement improvement through a selection of either face-to-face interview; on the job observation or demonstration; psychometric testing; third party validation; competency based assessment; workplace project. KPI's are revised in each coaching session, and the opportunity for the candidate to rate their own performance improvement and generate new actions to forward the progress.

IMPORTANT NOTE: If you are already more than 100 days into the role and need more support, these skills, startegy and tlhe eading edge ools are still relevant to you

Contact 3CM today on 08 94333033 or Contact Us by Email to discuss how our Managers First 100 Days programme can assist you and/or your managers to become the Manager you, them and their people need them to be.

Learning Strategy

Transference of Learning Students will take part in a highly interactive project forum, with group discussion and collaborative research for maximum impact and learning. The DiSC behavioural profiling is used in relation to strengths and challenges. This is followed up with 4 half day project forums for students to work on their projects and receive feedback from an Assessor. Projects are linked to the organisation’s strategic themes and core values, making them applied to real situations, rather than theory and textbook.

Learning Methodologies

DiSC® Psychometric Assessment
Facilitated sessions
Case studies
Guided discussion
Syndicate work
1:1 coaching model focuses on individual needs and learning styles
3CM’s coaching can increase transference of learning from 20% to 88%

Your Guarantee of Quality

Since 1990, 3CM have met stringent AQTF requirements; programmes are covered by a 100% satisfaction guarantee. If we fail to meet your expectations, contact us and we will negotiate corrective action, which may include complimentary attendance on a 3CM open learning programme.

Duration

eLearning available

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Units of Competency

[BSBMGT401A]: Show leadership in the workplace
[BSBMGT402A or BSBMGT515A]: Implement operational plan or Manage operational plan
[BSBWOR402A or BSBWOR502B]: Promote team effectiveness or Ensure team effectiveness

In Company

We can customise individual workshops, a combination of workshops, or one of our complete professional certification programs to give you a course that is tailored to meet your specific in-company needs.

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George and his staff are exceptionally skilled in their ability to customise the program to suit our needs, their high attention to detail, and their willingness to coach and instruct our staff on an individual level according to the individual's abilitie

Murray Berros Mrs. Macs

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Managers First 100 Days