IQ + EQ + AQ = high performance culture
"Anyone can become angry - that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way - that is not easy."
In this quote, the philosopher Aristotle perfectly sums up a concept that has become a hot topic in psychology, education, and business – emotional intelligence.
Emotionally intelligent people engage in a number of habits and behaviours that contribute to their ability to manage their own emotions and understand the feelings of others. Do you know anyone who is keenly attuned to his or her own feelings, capable expressing emotions in an appropriate way, as well as empathetic and understanding of how others are feeling? That person is probably a very emotionally intelligent individual.
What is business emotional intelligence?
Business emotional intelligence (EQ) refers to the ability to perceive, control and evaluate emotions in the workplace. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic.
Emotional intelligence involves four major skills:
The ability to PERCEIVE emotions
The ability to REASON with emotions
The ability to UNDERSTAND emotions
The ability to MANAGE emotions
Business Emotional Intelligence (EQ) is the single greatest contributor to personal excellence and leadership. Business Emotional Intelligence is twice as important as intellect and expertise in terms of performance. In leadership positions, EQ is more than fives times as important.
How does emotional intelligence impact performance and business results?
- Daniel Goleman studied core competencies at 500 organisations and found that up to 85% of leadership success is attributable to Emotional Intelligence.
- In a study of 4000 leaders and their direct reports, the style of leadership is the biggest driver of climate - impacting 70%. Organisational climate affects 20-30% of business results.
- Research shows the critical factor for sustained achievement is not only a function of ability or talent but 80% of achievement is dependent on Emotional Intelligence.
- In a consulting firm, people who scored high on EQ competencies delivered 139% more than others.
- The more a leader demonstrates emotionally intelligent workplace behaviour to their staff, the more their staff will perform above and beyond what is expected of them.
- Recruiting & selecting the right person for the role
- Breeding a culture of sustainable success
- Improving mental toughness by understanding individuals motivation to succeed
- Developing self insight and personal responsibility for performance
- Assessing and maximising a team's potential
- Understanding organisational capability and resistance to change
3CM is pleased to announce the introduction of the EBW Emotional Intelligence Business Model and psychometric system to build a successful, positive and motivated workforce is now available for your organisation.
Next move...is yours
Contact 3CM today or call George Sawiris to discuss how the Business EQ Psychometric System can assist you and/or your managers to become the Leader and Manager you, them and their people need them to be.