I'm glad I have done this course. I would recommend junior managers to do this course.
Key Supervisor Skill Set...getting control of the new role
People already have the knowledge and skill to perform in their area of expertise. That’s probably why they got promoted in the first place. But being a supervisor demands a new type of skill.
That’s exactly why we designed this course: to provide new or potential supervisors with practical tips, techniques and solutions needed for success without incurring the hard knocks that come with trial and error or are ‘thrown to the wolves’.
This three-day course identifies the relationships between worker and supervisor. It also shows the key ingredients of leadership, motivation, effective teams and how to efficiently galvanise the tasks, teams and individuals to achieve planned objectives.
Who will benefit
New, current or potential supervisors, team leaders or leading hands who need to develop an understanding of the key elements of the role. The programme is also beneficial for others without formal supervisory training or who are aspiring to the next level of a nationally recognised training or fulfills acting role.
|Unit Name||Content||Learning Outcomes|
How to model high standards of leadership
How to lead and manage to the organisation's vision and standards
How to make informed decisions by gathering relavant information based on facts and communicate with the team
How to make the leap from worker to supervisor
How to implement an operational plan
How to manage operational resources
How to effectively delegate
How to monitor and review operational performance
How to achieve planned outcomes
How to develop team cohesion
How to create and build a champion team environment
How to participate in and facilitate work teams
How to liaise with management
These units provide credit towards a number of qualifications including the BSB40807 Certificate IV in Frontline Management.
Students will take part in a highly interactive project forum, with group discussion and collaborative research for maximum impact and learning. The DiSC behavioural profiling is used in relation to strengths and challenges. This is followed up with 4 half day project forums for students to work on their projects and receive feedback from an Assessor. Projects are linked to the organisation’s strategic themes and core values, making them applied to real situations, rather than theory and textbook.
- DiSC® Psychometric Assessment
- Facilitated sessions
- Case studies
- Guided discussion
- Syndicate work
- 1:1 coaching model focuses on individual needs and learning styles
- 3CM’s coaching can increase transference of learning from 20% to 88%
Your Guarantee of Quality
Since 1990, 3CM have met stringent AQTF requirements; programmes are covered by a 100% satisfaction guarantee. If we fail to meet your expectations, contact us and we will negotiate corrective action, which may include complimentary attendance on a 3CM open learning programme.