George and his staff are exceptionally skilled in their ability to customise the program to suit our needs, their high attention to detail, and their willingness to coach and instruct our staff on an individual level according to the individual's abilitie
Programme Overview
Diploma of Management or Certificate IV in Frontline Management
This is one of the most successful and highly regarded development programmes for talented frontline managers, supervisors and team leaders. With five (5) modules over thirteen (13) weeks, it offers students an intensive learning strategy and a comprehensive coverage of the critical skills, knowledge required to operate effectively in a frontline management role.
Students will be challenged to reflect on their own roles, behaviourial styles and to explore ways they can significantly contribute to the performance culture of their work team.
This programme is specifically designed to create a Return of Training Investment (ROTI) for both the student and the organisation through a highly interactive learning methodology and the planning and implementation of a workplace project.
3CM Premium Program Support
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This Program Will Benefit
- Existing frontline managers, supervisors, team leaders, or specialist personnel who perform a team or business unit leadership role within their area of expertise.
- Line managers.
- Newly appointed supervisors.
- Workers aspiring to become supervisors, especially those whose learning style is best met through ‘hands-on’ learning.
Learning Outcomes
- Identifying and applying relevant workplace leadership principles and styles
- Identifying workplace priorities and planning key workplace projects
- Identifying strategies for performance management for improved productivity and safety
- Identifying opportunities to change culture and develop a culture of continuous improvement
- Identifying team performance and alignment to business imperatives
- Identifying and enhancing communication across all levels and building healthy workplace relationships
- Identifying relevant workplace safety culture to drive behavioral based safety
- Identifying and implementing risk management strategies and processes in the workplace.
Requirements to Receive the National Qualification/s
By successfully completing the face-to-face workshop and assessment requirements of the units of competence from either the Diploma or Certificate IV qualification, or apply for Recognition of Prior Learning (RPL). Students can achieve the nationally recognised qualification with either or combination of both approaches. RPL is a process that enables those who are interested in gaining the qualification to be granted exemption from some or all of the training programmes.
- Diploma of Management - to successfully complete eight (8) units
- Certificate IV in Frontline Management - to successfully complete ten (10) units
The table below lists which modules are required depending on whether the student aims to complete the Diploma of Management or Certificate IV in Frontline Management qualification.
Important Note: It is anticipated that students enrolling in the Diploma of Management will have responsibility for the management and leadership of people that report directly to them.
| Week | 3CM Course Name | Modules | Intake 1 | Intake 2 | Days |
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| 1 |
Leading High Performance Teams |
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3 |
| 5 |
Leading Innovative Teams I |
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3 |
| 9 |
Leading Best Practice Teams |
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2 |
| 11 |
Workplace Project Forum |
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1/2 |
| 13 |
Leading Innovative Teams II |
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2 |
| Government Funding Opportunities |
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| Your organisation may qualify for a variety of Federal or State Funding opportunties and incentives which in some cases, can mean that the training can be cash flow neutral, or positive when looked at holistically. (Please note conditions and eligibility criteria apply to all Governement Funding) |
| Qualification | Course Fees | Assessment Fees | Contact Days | Premium Course |
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| Diploma of Management (BSB51107) | $3,200 | $220 per unit | 8.5 Days | Complimentary 1 Hour Coaching Included |
| Certificate IV in Frontline Management (BSB40807) | $4,000 | $175 per unit | 10.5 Days |
PLUS 1 Hour Phone Support |
Next Step...call our L&D Specialist on 9433 3033 or email us now with your enquiry...
Learning Strategy
Students will take part in a highly interactive project forum, with group discussion and collaborative research for maximum impact and learning. The DiSC behavioural profiling is used in relation to strengths and challenges. This is followed up with 4 half day project forums for students to work on their projects and receive feedback from an Assessor. Projects are linked to the organisation’s strategic themes and core values, making them applied to real situations, rather than theory and textbook.
Learning Methodologies
- DiSC® Psychometric Assessment
- Facilitated sessions
- Case studies
- Guided discussion
- Syndicate work
- 1:1 coaching model focuses on individual needs and learning styles
- 3CM’s coaching can increase transference of learning from 20% to 88%
Your Guarantee of Quality
Since 1990, 3CM have met stringent AQTF requirements; programmes are covered by a 100% satisfaction guarantee. If we fail to meet your expectations, contact us and we will negotiate corrective action, which may include complimentary attendance on a 3CM open learning programme.
