Stage 2: Leadership Effectiveness Training

TRANSITIONING FROM MANAGER TO LEADER

3CM’s two stage Business Improvement programme is designed for departmental supervisors and managers, entrepreneurs and newly promoted supervisors and managers who need to master the 4 key disciplines of self-management, business management, people management and operational management.

It is recommended that new supervisors participate in stage one, 3CM's 'The First 100 Days', before taking The Leadership Effectiveness Training (stage two). Supervisors and managers with entry level supervision/management skills and knowledge may proceed directly to this course.

As the driving force behind your organisation, your managers today need to be constantly looking to take their capability to the next level and searching for ways of fine-tuning their communication and people skills in 7 key areas;

1. Team Motivation
2. Performance Management & Coaching
3. Planning, Forecasting and Review
4. Having 'Crucial Conversations'
5. Adapting Leadership styles
6. Presenting and Communicating
7. Conducting Meetings

The 3CM “Leadership Effectiveness” will be designed around your business to develop both knowledge and skills in effective people leadership skills. The focus is to gain excellence in Management and to be able to deliver enhanced results through your team by creating the best management environment.

This will be achieved through the active commitment and motivation of your people gained through effective coaching, performance management and mentoring.

This specialist Management Development programme focuses on developing the critical people leadership skills necessary for success and will enable your managers to coach and motivate their team towards superior performance.

Learning Outcomes

• Develop relevant and appropriate leadership styles
• Identify, understand and communicate more effectively what motivates and drives the members of the team and use that knowledge to direct
• Introduce working models that each manager can implement to secure realistic short and long-term objectives for each individual.
• Build the confidence of the team through their current and required levels of knowledge and skills
• Get people to commit and make a difference to the team
• Increase managerial effectiveness through more effective coaching
• How to hold interesting and effective meetings

The 3CM ACTCA Process

Following the proven and highly effective ACTCA process we 3CM will assist you to get your people on track, through

Phase 1 Assessment [Diagnostic]: Assess your Managers capability through a selection of either face to face Interviews; on the job observations; psychometric testing

Phase 2 Consulting: Consult back to your management team with our recommendations as to what needs to be done and a Workplace Development Project Plan (At this stage you can decide if you wish to proceed with 3CM or ‘fix it yourself’)

Phase 3 Training: Facilitation of training workshops directly tailored and aligned to your business, market and what your people need to be doing better or differently. Note: These workshops are NOT off the shelf, by the book, generic training ‘courses’

Phase 4 Coaching: On the Job follow up and coaching is critical to ensure that training content is implemented and reinforced in the field and not left in the ‘classroom’ The Coaching phase cements the transition from ‘theoretical’ to ‘practical’ application of the newly acquired behaviours, knowledge and skills, and importantly secures your ROI

Phase 5 Assessment [Summative]: Re-assess your Managers level of capability through a selection of either face-to-face Interview; on the job observations or demonstration; psychometric testing; third party validations; competency based; work place project.

Learning Strategy

Students will take part in a highly interactive project forum, with group discussion and collaborative research for maximum impact and learning. The DiSC behavioural profiling is used in relation to strengths and challenges. This is followed up with 4 half day project forums for students to work on their projects and receive feedback from an Assessor. Projects are linked to the organisation’s strategic themes and core values, making them applied to real situations, rather than theory and textbook.

Learning Methodologies

• DiSC® Psychometric Assessment
• Facilitated sessions
• Case studies
• Guided discussion
• Syndicate work
• 1:1 coaching model focuses on individual needs and learning styles
• 3CM’s coaching can increase transference of learning from 20% to 88%

Your Guarantee of Quality

Since 1990, 3CM have met stringent AQTF requirements; programmes are covered by a 100% satisfaction guarantee. If we fail to meet your expectations, contact us and we will negotiate corrective action, which may include complimentary attendance on a 3CM open learning programme.