I'm glad I have done this course. I would recommend junior managers to do this course.
The New Supervisor...getting control of the new role
People already have the knowledge and skill to perform in their area of expertise. That’s probably why they got promoted in the first place. But being a supervisor demands a new type of skill.
That’s exactly why we designed this course: to provide new or potential supervisors with practical tips, techniques and solutions needed for success without incurring the hard knocks that come with trial and error or are ‘thrown to the wolves’.
This two-day course identifies the relationships between worker and supervisor. It also shows the key ingredients of leadership, motivation, effective teams and how to efficiently galvanise the tasks, teams and individuals to achieve planned objectives.
Who will benefit
New, current or potential supervisors, team leaders or leading hands who need to develop an understanding of the key elements of the role. The programme is also beneficial for others without formal supervisory training or who are aspiring to the next level of a nationally recognised training or fulfills acting role.
|Unit Name||Learning Content||Learning Outcomes|
How to model high standards of leadership
How to lead and manage to the organisation's vision and standards
How to make informed decisions by gathering relavant information based on facts and communicate with the team
How to make the leap from worker to supervisor
How to implement an operational plan
How to manage operational resources
How to effectively delegate
How to monitor and review operational performance
How to achieve planned outcomes
How to develop team cohesion
How to create and build a champion team environment
How to participate in and facilitate work teams
How to liaise with management
These units provide credit towards a number of qualifications including the BSB42015 Certificate IV in Leadership and Management.
Call a 3CM Learning Advisor today on 1300 159 000
Developing a High Performance Culture
Our courses are highly participative workshops and project forums in the true sense. You'll have an opportunity to explore issues and practice skills during individual and group activities (Action Learning). We believe that the most beneficial elements of our workshops are your opportunities to perform the new skills and receive feedback (not only from the facilitator, but from your peers as well).
We use “Action learning”, as a process in which groups of learners collaborate to solve actual workplace problems. In this way, organisations benefit from gaining solutions to critical challenges and participants benefit by learning from their experiences.
We follow a quick pace in our workshops so expect a high-content, high-involvement, high-energy programme. We'll use checklists, handouts, questionnaires, learning guides, worksheets and workbooks, and samples of templates to provide you with tangible guidance in developing new skills. Numerous tips and techniques are contained in the course materials and reinforced during exercises. The focus and efficiency you gain from the workshop will reduce your extra workload.
To summarise – our approach is to do it rather than talk about it.
Assessment Centre - Diagnostics Tools
- DiSC® Psychometric Behavioural Assessments
- EBW Business EQ Assessments
- P8 Organisation Culture Assessments
- TIA Trust Inside Teams Assessments
- The 5 Behaviours of Cohesive Team Assessment
- Competency Based Assessments
- Learning Style Assessment
- Facilitated sessions by high callibre practitioners
- Case studies that are relevant, practical and applied
- Guided discussion, rather then theory and textbook
- Syndicate work, collaborative and applicable to real workplace situations
- Workplace projects linked to strategic and operational imperatives
Support for Blended Learning
- Learning Resources (including high quality 3CM designed templates and handouts)
- Learner Workbooks and Worksheets
- eLearning (flexible and blended approach)
- Coaching (3CM’s coaching can increase transference of learning from 20% to 88%)
- Formative and summative assessments
Your Guarantee of Quality
Since 1991, 3CM have met stringent AQTF requirements; programmes are covered by a 100% satisfaction guarantee. If we fail to meet your expectations, contact us and we will negotiate corrective action.