BSBSS00043 Key Management Skill Set

Key Management Skill Set...without compromise

pending accreditation


This Course Will Benefit

  • Existing frontline managers and leaders, or specialist personnel who perform a team or business unit leadership role within their area of expertise.
  • Newly appointed managers.
  • Workers aspiring to become managers, especially those whose learning style is best met through ‘hands-on’ learning.

3CM Premium Programme Support

As a Premium Programme the learning is supported throughout the duration with...
  • Pre workshop learning begins two weeks prior to start date with access to the eLearning Management System for 12 months throughout the programme.

  • A comprehensive Workplace Project Forum to monitor progress and obtain feedback from the assessor.
  • It continues with additional support to monitor progress with four by 1 hour webinars or individual coaching throughout the programme.

Learning Outcomes

  • Identifying and applying relevant workplace leadership principles and styles
  • Identifying and implementing operational plans
  • Identifying team performance and lead team effectiveness

Learning Approach...its a process not an event

the power of ONE - to - ONE...the power of options

A variety of learning approaches are used to reflect the diversity of participants and linked to our consultants subject matter expertise for the most engaging methodology to the adult learning principles.

Experiential Learning Cycle

3CM utilised Kolb's experiential learning style theory to develop its own model and is typically represented by a five stage learning cycle in which the learner 'touches all the bases':

Experiencing Publishing Processing Generalising Applying
Learning from a 'doing' a relevant and engaging activity Learning from sharing reactions and observations with other participants Learning from examining that activity critically and discussing patterns, dynamics with other participants Learning from useful insight that could be used outside the activity setting Learning by applying the insights to work by determining how it could be used in actual situations.

Course Assessments

It is important to note that 3CM adopts a number of assessments instruments that are designed to best suit your course and the knowledge and skills that is required to be demonstrated by each participant. All assessments are identified clearly in our Client's Q&A Handbook which are provided to students upon enrolment. The Learner Guides provides details on the timing and style of assessment. It is important to note that participants need to demonstrate competency through each of the prescribed assessment items throughout your time enrolled in the course. In general the following assessment items apply for this course.

  • Self Evaluation
  • Third Party Validation Reports
  • Work-based Projects (linked to business imperatives)
  • Practical Demonstrations and/or Observations
  • Knowledge Evaluation Questions
  • Case Studies and Scenarios
  • Workplace Documents
  • Check points

Pathways Information

These units provide credit towards a number of qualifications including the BSB42015 Certificate IV in Leadership and Management.

Unique Student Identifier

Unique Student Identifier (USI)
Unique Student Identifier (USI)
Mandatory from 1 January 2015, all students undertaking any Nationally Recognised Training in Australia will need to have a Unique Student Identifier (USI). Once you obtained your USI, you can use it throughout your life, to keep a centralized online record of all your Nationally Recognised Training. Whether you’re studying at a public or a private training organisation, completing a certificate, diploma or even an advanced diploma course, apprenticeships or skill set course…you’ll need a USI.

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For more information about how 3CM canl help you with THE BIG SHIFT or to discuss how we can help you or the people you depend on.

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Learning Strategy

Transference of LearningDeveloping a High Performance Culture

Our courses are highly participative workshops and project forums in the true sense.  You'll have an opportunity to explore issues and practice skills during individual and group activities (Action Learning).  We believe that the most beneficial elements of our workshops are your opportunities to perform the new skills and receive feedback (not only from the facilitator, but from your peers as well).

We use “Action learning”, as a process in which groups of learners collaborate to solve actual workplace problems. In this way, organisations benefit from gaining solutions to critical challenges and participants benefit by learning from their experiences.

We follow a quick pace in our workshops so expect a high-content, high-involvement, high-energy programme.  We'll use checklists, handouts, questionnaires, learning guides, worksheets and workbooks, and samples of templates to provide you with tangible guidance in developing new skills.  Numerous tips and techniques are contained in the course materials and reinforced during exercises.  The focus and efficiency you gain from the workshop will reduce your extra workload.

To summarise – our approach is to do it rather than talk about it.

Learning Methodologies

Assessment Centre - Diagnostics Tools

  • DiSC® Psychometric Behavioural Assessments
  • EBW Business EQ Assessments
  • P8 Organisation Culture Assessments
  • TIA Trust Inside Teams Assessments
  • The 5 Behaviours of Cohesive Team Assessment
  • Competency Based Assessments
  • Learning Style Assessment

Learning Delivery

  • Facilitated sessions by high callibre practitioners
  • Case studies that are relevant, practical and applied
  • Guided discussion, rather then theory and textbook
  • Syndicate work, collaborative and applicable to real workplace situations
  • Workplace projects linked to strategic and operational imperatives

Support for Blended Learning

  • Learning Resources (including high quality 3CM designed templates and handouts)
  • Learner Workbooks and Worksheets
  • eLearning (flexible and blended approach)
  • Webinars
  • Coaching (3CM’s coaching can increase transference of learning from 20% to 88%)
  • Formative and summative assessments

Your Guarantee of Quality

Since 1991, 3CM have met stringent AQTF requirements; programmes are covered by a 100% satisfaction guarantee. If we fail to meet your expectations, contact us and we will negotiate corrective action.


3 Days

eLearning available

Make an enquiry


Ask us about this course…


Units of Competency

  • [BSBMGT401]: Show leadership in the workplace
  • [BSBMGT402]: Implement operational plan
  • [BSBLDR403]: Lead team effectiveness

Customised InCompany Learning

We can customise individual workshops, a combination of workshops, or one of our certification programs to give you a relevant and applied methodology. Tailored or fully customised to meet your specific workforce development needs.

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'The 3CM Cert 4 in FLM is a comprehensive course that greatly assists in building management and leadership skills

Doug Stephenson Consolidated Minerals

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