Language, Literacy and Numeracy (LLN)

WHAT DO GREAT TRAINERS DO DIFFERENTLY...they make a difference to the difference with the ROI

"OECD research has revealed that raising a county's adult literacy by just 1% leads to a rise in productivity of 2.5%..."

Source: Transport & Logistics Industry Skills Council

This Unit of Competency describes the performance outcomes, skills and knowledge required to recognise the core language, literacy and numeracy (LLN) demands of training and assessment, and to tailor training and assessment to suit individual skill levels, including accessing relevant support resources. Competence in this unit does not indicate that a person is a qualified specialist adult language, literacy or numeracy practitioner.

Changes Ahead for VET training and assessment...Why are literacy and numeracy skills so important?

From July 2014

The TAELLN411 unit will become one of the core units for the trainer and assessor qualification. This means that practitioners will need to upgrade their skills in identifying learners, reporting and adapting training materials. Click Here to Download IBSA Report.

To work as a trainer in the VET sector a trainer must hold, as a minimum, the TAE40110 Certificate IV in Training and Assessment from the TAE10 Training and Education Training Package or be able to demonstrate equivalent competency. When the TAE10 Training Package is revised in July 2014 all new and existing trainers will need to hold, or demonstrate equivalent competency for, the unit TAELLN411.

Everyone uses LLN skills every day for a variety of purposes – personal, social and work. Different tasks and contexts need different types of reading, writing, listening, speaking and numeracy skills, so people need to continually develop and adapt these skills to suit new situations.

How do we address language, literacy and numeracy in our VET training and assessment practice?

The Commonwealth Government has expended considerable funds on the development of a framework for assessing and reporting on what they have described as ‘core skills’. The resulting framework forms the basis for understanding how to meet the requirements of the TAELLN411 unit set out by the Australian Core Skills Framework (ACSF).

As a vocational trainer your role is to help learners to develop and demonstrate their vocational skills and knowledge. LLN skills are an integral part of vocational competence, and so you also need to help learners to adapt and use their LLN skills to meet the demands of their vocational training and the workplace. Nationally, there has been growing awareness that people need to develop their LLN skills not only at school but across the whole of their life. To make sure that learners’ LLN skills are addressed in their VET experience, changes are being made to the TAE10 Training Package. In future, all trainers working in the Australian VET system will need to have the skills and knowledge needed to address LLN skills as part of their vocational training and assessment.

Learning Objectives

Learning Content Learning Outcomes

Why LLN for VET practitioners

Australian Core Skills Framework (ACSF)

LLN in Training packages

Validated LLN assessment tools

Specialist LLN programs and services

LLN in Learning resources

Learning support strategies for developing LLN skills

Identify existing LLN skills of learners using validated LLN assessment tools

Determine the LLN requirements of the workplace and training in line with the Australian Core Skills Framework

Decide when specialist LLN support is required

Access appropriate specialist LLN support

Develop learning plan for learner to achieve required core LLN skills

Revise learning resources to be LLN appropriate

Apply learning support strategies to facilitate full participation and development of required LLN skills


Providing support for LLN skills development is often very successful and results in an increase in self-esteem, change in attitude and increased work productivity.Identify existing LLN skills of learners using validated LLN assessment tools

However, people often develop survival strategies to hide the degree of difficulty they really experience, and disclosure of literacy/numeracy problems may be an issue.

Identifying students with LLN needs, and providing appropriate support, is a critical step towards building their motivation towards training.

Enrolment Process

To enrol in this course please CONTACT US for an enrolment form and send it to or call our LLN practitioner on 1300 159 000 to receive your information package.

Employability Skills

Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification:


  • There are no Prerequisite requirements for individual units.
  • There is a significant amount of reading and writing, and access to a computer is required for assignments and internet based research.


Participants will be assessed in a variety of ways during the course; this will include role play, case studies, demonstration and scenarios.

Fees and Considerations
Study Options and Professional Fees Includes significant value such as...

Workshop (face-to-face) -

$297 if you completed TAA04 or TAE10 with 3CM

$347 for all other participants

$297 for groups of five (5) or more

  • Pre workshop reading, learning and knowledge based assessment questions
  • 1 day of intensive face to face learning and practical assessment activities
  • Possible post face to face research, further learning and assessment work
  • Highly researched and comprehensive learning materials
  • Over 24 years of delivering high performance learning
  • Facilitated by one of the most highly sought after practitioners
  • Handouts and Templates
  • Formative and Summative Assessments
  • Issueing the Statement of Attainment - TAELLN411
  • Recording and reporting of outcomes
  • 3CM Quality Guarantee

Self-Paced eLearning - $197

Recognition of Prior Learning - $197

  • This learning method is completed independently online or hardcopy.
  • All materials are downloaded in an easy-to-use Microsoft Word format, and then completed at your own pace, with a maximum of 12-months to complete the course.
  • This approach of self-managed learning for highly motivated self-starters. 
  • However, unlimited trainer support is available via phone and email during business hours.
  • All learner workbooks are emailed to 3CM for assessment.
  • 3CM is unable to provide an estimate of the minimum time taken to complete this course.

3CM Business Terms and Conditions Apply

or call 9438 1000

Learning Strategy

Transference of LearningDeveloping a High Performance Culture

Our courses are highly participative workshops and project forums in the true sense.  You'll have an opportunity to explore issues and practice skills during individual and group activities (Action Learning).  We believe that the most beneficial elements of our workshops are your opportunities to perform the new skills and receive feedback (not only from the facilitator, but from your peers as well).

We use “Action learning”, as a process in which groups of learners collaborate to solve actual workplace problems. In this way, organisations benefit from gaining solutions to critical challenges and participants benefit by learning from their experiences.

We follow a quick pace in our workshops so expect a high-content, high-involvement, high-energy programme.  We'll use checklists, handouts, questionnaires, learning guides, worksheets and workbooks, and samples of templates to provide you with tangible guidance in developing new skills.  Numerous tips and techniques are contained in the course materials and reinforced during exercises.  The focus and efficiency you gain from the workshop will reduce your extra workload.

To summarise – our approach is to do it rather than talk about it.

Learning Methodologies

Assessment Centre - Diagnostics Tools

  • DiSC® Psychometric Behavioural Assessments
  • EBW Business EQ Assessments
  • P8 Organisation Culture Assessments
  • TIA Trust Inside Teams Assessments
  • The 5 Behaviours of Cohesive Team Assessment
  • Competency Based Assessments
  • Learning Style Assessment

Learning Delivery

  • Facilitated sessions by high callibre practitioners
  • Case studies that are relevant, practical and applied
  • Guided discussion, rather then theory and textbook
  • Syndicate work, collaborative and applicable to real workplace situations
  • Workplace projects linked to strategic and operational imperatives

Support for Blended Learning

  • Learning Resources (including high quality 3CM designed templates and handouts)
  • Learner Workbooks and Worksheets
  • eLearning (flexible and blended approach)
  • Webinars
  • Coaching (3CM’s coaching can increase transference of learning from 20% to 88%)
  • Formative and summative assessments

Your Guarantee of Quality

Since 1991, 3CM have met stringent AQTF requirements; programmes are covered by a 100% satisfaction guarantee. If we fail to meet your expectations, contact us and we will negotiate corrective action.




1 Day

Dates – Open Learning

Intake 1: 23–23 Apr

Intake 2: 29–29 Apr

Intake 3: 6–6 May

Intake 4: 21–21 May

Intake 5: 4–4 Jun

Intake 6: 13–13 Jun

Intake 7: 24–24 Jun

Intake 8: 30–30 Jun

eLearning available

Make an enquiry


Ask us about this course…


Units of Competency

  • [TAELLN411]: Address adult language, literacy and numeracy

Customised InCompany Learning

We can customise individual workshops, a combination of workshops, or one of our certification programs to give you a relevant and applied methodology. Tailored or fully customised to meet your specific workforce development needs.

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Brilliant with people, brilliant speaker, keeps things interesting. George made me very excited about training and very enthusiastic. I have found what I wanted to do.

Lara Cutting Rio Tinto Iron Ore

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